When to call

Call the NSW SES on 132 500 if you have experienced damage from storms, wind, hail or a fallen tree and if a tree branch is threatening your property or a person’s safety.

The Hawkesbury-Nepean Valley River System

Find out more about your local flood risk and how you can prepare for a Hawkesbury-Nepean Valley flood.

The Northern Rivers has flooded before. It will flood again!

Find out more about your local flood risk and actions you can take to prepare.

NEW SES campaign in six languages

The campaign has been developed in the six languages of Arabic, Cantonese, Farsi, Korean, Mandarin and Punjabi to help culturally and linguistically diverse communities around the Hawkesbury-Nepean Valley understand what to do in the event of a flood.

NSW SES warnings have changed

The NSW SES has moved to the Australian Warning System. Learn more.


What's your plan?

Find out your local flood risk here and what you can do to prepare.

Northern NSW and Sydney river flood resources now available.

In your language

Flood and storm information in your language.

What's your flood risk in the Hawkesbury-Nepean floodplain?

Find out how floods have affected your area and learn what you can do to prepare.

Planning for animals in emergencies

Emergencies can happen suddenly and planning ahead for your pets and animals will keep everyone safe.

Learn more about tornadoes

It is important to be aware of the conditions that can cause tornadoes and know what to do to prepare, respond and recover.

How you might be warned about a storm

Severe Weather Warnings and Severe Thunderstorm Warnings are issued by the Bureau of Meteorology to alert communities to the threat of severe weather.

NSW, do you know your tsunami evacuation area?

While the likelihood of a land-threat tsunami on the east coast of Australia is low, this maps show the areas where residents and workers would have to move to higher ground in the event of a land-threat tsunami.

Learn from our historic events with Story Maps

The NSW State Emergency Service utilises interactive mapping tools such as Story Maps to effectively retell historic jurisdictional events as well as communicate Flood, Storm and Tsunami risk.

Become familiar with storm types in NSW

Here are some common storm types that we experience in NSW.


When to call

Click here to find out when and how to call NSW SES.


Get Your Emergency Kit Together

When a severe storm impacts your area, you may need to relocate until the area can be deemed safe. Having an emergency Kit ready will allow to to move to safety knowing you have everything you and your family need.

Check road closures here

Live updates, traveler information and personalised alerts for NSW roads..

Electricity Safety Tips

If your power or gas goes out or there's a fault or emergency, your distributor is usually the best place to start.

What you can do during a storm

During a storm, there are simple things you can do to help protect your family...

What you can do during a flood

When a Flood Warning is issued, there are a few things you can do to protect your family and property...

Download the Emergency+ app

In an emergency, time and location accuracy are critical. Equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.

Learn More About Your Local Risk

NSW SES provide warnings specific to local areas. Simply enter your postcode or suburb to view the location on the map along with a list of warnings here.

Find out what to do when we issue Evacuation Order, Evacuation Warnings and All Clears.


Recovery Centres

Dedicated community recovery centres provide face-to-face support for NSW residents affected by natural disasters.

Next steps toward recovery

In NSW, recovery following a disaster is managed by a range of organisations. The NSW SES has produced a recovery guide to help you take the next steps towards recovery from floods, storms and tsunami.


Returning to your property after a flood

There are little things you can do to manage some of the risks that remain when you return to an affected property following a flood.

Cleaning up after a flood

This page contains some useful tips and practical information to help households start the clean up after wind and water damage.

Simple things you can do after a storm

  • Keep listening to your local radio station for information, updates and advice
  • Check your house or property for damage...

Electricity and Gas Outages

If there’s an outage, your distributor can normally provide you with info on when power or gas should be back up and running.


Disaster Relief and Support

If you have been impacted by a natural disaster, you may be eligible for Disaster relief assistance and support from the NSW Government.

Need to make a claim?

Heavy rain, high winds and hail can cause major damage to your home, but it's damage that can often be prevented. Maintaining your property is your first line of defence.

NSW Council Links

Click here to view a list of all NSW councils websites for local council information.

Recover with Red Cross

Dealing with an emergency can be stressful and exhausting. Recovering from a disaster is a complex process that may take months, even years to overcome.


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Upcoming community events

Glenelg Street, Raymond Terrace, NSW 2324
Christmas Community Day

Christmas Community Day


10/12/22 9:00 to 10/12/22 17:00

Members from NSW SES Port Stephens Unit will be in Raymond Terrace on Saturday, 10th of December for Christmas Community Day. The event will start at 10am, upon the arrival of Santa in his NSW SES sleigh. Glenelg Street & Sturgeon Streets will be closed to traffic, for the event. There will be fun for everyone at this event including: > jumping...

Seagulls Rugby League Fooball Club Ballina
Ballina Riverside Christmas Carols

Ballina Riverside Christmas Carols


11/12/22 17:30 to 11/12/22 22:00

The NSW SES Unit will be at the Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display.

Harbour Foreshore Batemans Bay
Australia Day Celebrations

Australia Day Celebrations


26/01/23 8:30 to 26/01/23 13:30

Make sure you visit the SES Display staffed by NSW SES volunteers from Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Menai marketplace
Community education and awareness

Community education and awareness


28/01/23 10:00 to 28/01/23 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Menai Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Mardi Gras & World Pride Parade

Mardi Gras & World Pride Parade


25/02/23 14:00 to 25/02/23 23:00

NSW SES PRIDE will once again reflect the diversity of the communities we come from by participating in the 2023 Mardi Gras & World Pride Parade. Our LGBTQIA+ members are extremely proud to be able to represent the NSW SES and visibly demonstrate the service's commitment to inclusive practice.

Muswellbrook Show Ground
Bengalla Upper Hunter Show 2023

Bengalla Upper Hunter Show 2023


17/03/23 8:00 to 18/03/23 18:00

Make sure you visit the SES Display staffed by NSW SES volunteers from the local Upper Hunter Units. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

See all events