When to call

Call the NSW SES on 132 500 if you have experienced damage from storms, wind, hail or a fallen tree and if a tree branch is threatening your property or a person’s safety.

The Hawkesbury-Nepean Valley River System

Find out more about your local flood risk and how you can prepare for a Hawkesbury-Nepean Valley flood.

The Northern Rivers has flooded before. It will flood again!

Find out more about your local flood risk and actions you can take to prepare.

NEW SES campaign in six languages

The campaign has been developed in the six languages of Arabic, Cantonese, Farsi, Korean, Mandarin and Punjabi to help culturally and linguistically diverse communities around the Hawkesbury-Nepean Valley understand what to do in the event of a flood.

PLAN AND PREPARE

Before a flood

There are 8 simple things you can do before a flood, If you live, work or visit a flood‐prone area there are 8 tips you can do NOW to prepare for floods.

What's your plan?

Before a flood

One of the most important things you can do now is to plan for future emergencies.

Remember, it is important to protect your family from storms and minimise damage to your property.  By planning, you and your household know what to do before, during and after storms. 

If you live, work or visit a flood‐prone area there are 8 tips you can do NOW to prepare for floods:

 

Read our 8 tips for preparing for a flood here.

 

Find out your local flood risk here and what you can do to prepare.

Northern NSW and Sydney river flood resources now available.

Learn more about your local risk

NSW SES provides local plans, resources and community advice based on your location.

What's your flood risk in the Hawkesbury-Nepean floodplain?

Find out how floods have affected your area and learn what you can do to prepare.

Planning for animals in emergencies

Emergencies can happen suddenly and planning ahead for your pets and animals will keep everyone safe.

In your language

Flood and storm information in your language.

Learn more about tornadoes

It is important to be aware of the conditions that can cause tornadoes and know what to do to prepare, respond and recover.

How you might be warned about a storm

Severe Weather Warnings and Severe Thunderstorm Warnings are issued by the Bureau of Meteorology to alert communities to the threat of severe weather.

NSW, do you know your tsunami evacuation area?

While the likelihood of a land-threat tsunami on the east coast of Australia is low, this maps show the areas where residents and workers would have to move to higher ground in the event of a land-threat tsunami.

Learn from our historic events with Story Maps

The NSW State Emergency Service utilises interactive mapping tools such as Story Maps to effectively retell historic jurisdictional events as well as communicate Flood, Storm and Tsunami risk.

DURING BAD WEATHER

When to call

Click here to find out when and how to call NSW SES.

 

Get your emergency kit together

When a severe storm impacts your area, you may need to relocate quickly. Having an emergency kit allows you to grab and go.

Check road closures here

Live updates, traveler information and personalised alerts for NSW roads..

Electricity Safety Tips

If your power or gas goes out or there's a fault or emergency, your distributor is usually the best place to start.

What you can do during a storm

During a storm, there are simple things you can do to help protect your family...

What you can do during a flood

When a Flood Warning is issued, there are a few things you can do to protect your family and property...

Download the Emergency+ app

In an emergency, time and location accuracy are critical. Equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.

Learn more about your local risk

NSW SES provides local plans, resources and community advice based on your location.

RECOVERY

Recovery Centres

Dedicated community recovery centres provide face-to-face support for NSW residents affected by natural disasters.

Next steps toward recovery

In NSW, recovery following a disaster is managed by a range of organisations. The NSW SES has produced a recovery guide to help you take the next steps towards recovery from floods, storms and tsunami.

 

Returning to your property after a flood

There are little things you can do to manage some of the risks that remain when you return to an affected property following a flood.

Cleaning up after a flood

This page contains some useful tips and practical information to help households start the clean up after wind and water damage.

Simple things you can do after a storm

  • Keep listening to your local radio station for information, updates and advice
  • Check your house or property for damage...

Electricity and Gas Outages

If there’s an outage, your distributor can normally provide you with info on when power or gas should be back up and running.

 

Disaster Relief and Support

If you have been impacted by a natural disaster, you may be eligible for Disaster relief assistance and support from the NSW Government.

Need to make a claim?

Heavy rain, high winds and hail can cause major damage to your home, but it's damage that can often be prevented. Maintaining your property is your first line of defence.

NSW Council Links

Click here to view a list of all NSW councils websites for local council information.

Recover with Red Cross

Dealing with an emergency can be stressful and exhausting. Recovering from a disaster is a complex process that may take months, even years to overcome.

News

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Upcoming community events

St Ambrose School Pottsville
St. Ambrose School Fete

St. Ambrose School Fete

Saturday

01/04/23 8:00 to 01/04/23 15:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Tweed Coast Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Unit 3 Thompson Drive, Terrey Hills, NSW 2084
Women Helping Women Workshop-Warringah-Pittwater

Women Helping Women Workshop-Warringah-Pittwater

Sunday

02/04/23 13:00 to 02/04/23 17:00

Warringah-Pittwater Unit is hosting a workshop for women in the Warringah-Pittwater area who wish to learn more about how to prepare for storms, floods and other emergencies to keep themselves, their loved ones and their homes safe. This event requires registering to attend as spaces are limited. For more information please visit:...

Fairfield Showgrounds situated at 443 Smithfield Rd, Prairiewood NSW
FAIRFIELD EASTER FAIR

FAIRFIELD EASTER FAIR

Friday

07/04/23 9:00 to 10/04/23 21:00

The Fairfield NSW SES Unit will be at the Fairfield Easter Fair to be held at the Fairfield Showgrounds. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display.

Lawrence Memorial Park, Grafton Street, Lawrence NSW 2460
Lawrence Community Easter Egg Run

Lawrence Community Easter Egg Run

Saturday

08/04/23 10:00 to 08/04/23 13:00

The Lawrence NSW SES Unit will be at the Lawrence Community Easter Egg Run. Come and meet our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display.

Ulladulla Civic Centre, Harbour and CBD.
Blessing of the Fleet Festival

Blessing of the Fleet Festival

Sunday

09/04/23 9:00 to 09/04/23 16:00

The Ulladulla NSW SES Unit will be at the Blessing of the Fleet Festival on Easter Sunday in Ulladulla. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display. Fnd out about volunteering with NSW SES!

Bondi Beach Public School
Info Kiosk at Bondi Markets

Info Kiosk at Bondi Markets

Saturday

15/04/23 9:00 to 15/04/23 13:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Waverley Woollahra Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Evans Head
ANZAC Day Dawn Service March Evans Head

ANZAC Day Dawn Service March Evans Head

Tuesday

25/04/23 5:00 to 25/04/23 7:00

Woodburn SES Unit will be marching and laying of the wreath at the Evans Head Dawn Service.

Griffith NSW
ANZAC Day March and Commemorative Service Griffith

ANZAC Day March and Commemorative Service Griffith

Tuesday

25/04/23 9:30 to 25/04/23 12:30

Griffith SES Unit will be marching and laying of the wreath at the Griffith Commemorative Service.

Woodburn
Woodburn 10am Anzac Day March

Woodburn 10am Anzac Day March

Tuesday

25/04/23 10:00 to 25/04/23 12:00

Woodburn SES Unit will be marching and laying of the wreath at the Woodburn 10am Anzac Day March

Alexandria Park, Buckland Street, Alexandria
Alexandria Sunday Funday

Alexandria Sunday Funday

Sunday

30/04/23 11:00 to 30/04/23 15:00

The City of Sydney NSW SES Unit will be at the Alexandria Sunday Funday Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display.

Ballina Amphitheater
Our Kids Day Out

Our Kids Day Out

Sunday

07/05/23 9:00 to 07/05/23 14:00

The Ballina NSW SES Unit will be at the Ballina Amphitheater for OUR KIDS DAY OUT , Family Fun Day. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters .

North Street, Wooli NSW
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Tuesday

09/05/23 10:00 to 09/05/23 12:00

Make sure you visit the NSW SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Waratah Cres, Minnie Water
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Tuesday

09/05/23 14:00 to 09/05/23 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Kungala Road, Halfway Creek
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Wednesday

10/05/23 10:00 to 10/05/23 12:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Stuart Street, Copmanhurst
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Tuesday

16/05/23 14:00 to 16/05/23 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Brooms Head Caravan Park, Brooms Head
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Thursday

18/05/23 10:00 to 18/05/23 12:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

High Street Penrith NSW, 2750
Penrith Twilight Festival

Penrith Twilight Festival

Friday

19/05/23 17:00 to 19/05/23 21:00

The Penrith NSW SES Unit will be at the Penrith Twilight Festival, Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters.

Yum Yum Cafe New Brighton
North East Byron Water Festival

North East Byron Water Festival

Sunday

28/05/23 15:00 to 28/05/23 19:00

The Mullumbimby NSW SES Unit will be joining other emergency services and the OC/SGB/NB CRT at Yum Yum Cafe on Sunday 28th May from 3pm. Come join us for a family friendly afternoon with information and hands on water safety around the ocean and river. Free pizza to follow!

See all events