When to call

Call the NSW SES on 132 500 if you have experienced damage from storms, wind, hail or a fallen tree and if a tree branch is threatening your property or a person’s safety.

The Hawkesbury-Nepean Valley River System

Find out more about your local flood risk and how you can prepare for a Hawkesbury-Nepean Valley flood.

The Northern Rivers has flooded before. It will flood again!

Find out more about your local flood risk and actions you can take to prepare.

Lucky we're with AAMI

NSW SES sign major partnership agreement with AAMI.

PLAN AND PREPARE

Before a flood

There are 8 simple things you can do before a flood, If you live, work or visit a flood‐prone area there are 8 tips you can do NOW to prepare for floods.

What's your plan?

Before a flood

One of the most important things you can do now is to plan for future emergencies.

Remember, it is important to protect your family from storms and minimise damage to your property.  By planning, you and your household know what to do before, during and after storms. 

If you live, work or visit a flood‐prone area there are 8 tips you can do NOW to prepare for floods:

 

Read our 8 tips for preparing for a flood here.

 

Find out your local flood risk here and what you can do to prepare.

Northern NSW and Sydney river flood resources now available.

Learn more about your local risk

NSW SES provides local plans, resources and community advice based on your location.

What's your flood risk in the Hawkesbury-Nepean floodplain?

Find out how floods have affected your area and learn what you can do to prepare.

Planning for animals in emergencies

Emergencies can happen suddenly and planning ahead for your pets and animals will keep everyone safe.

In your language

Flood and storm information in your language.

Learn more about tornadoes

It is important to be aware of the conditions that can cause tornadoes and know what to do to prepare, respond and recover.

How you might be warned about a storm

Severe Weather Warnings and Severe Thunderstorm Warnings are issued by the Bureau of Meteorology to alert communities to the threat of severe weather.

NSW, do you know your tsunami evacuation area?

While the likelihood of a land-threat tsunami on the east coast of Australia is low, this maps show the areas where residents and workers would have to move to higher ground in the event of a land-threat tsunami.

Learn from our historic events with Story Maps

The NSW State Emergency Service utilises interactive mapping tools such as Story Maps to effectively retell historic jurisdictional events as well as communicate Flood, Storm and Tsunami risk.

DURING BAD WEATHER

When to call

Click here to find out when and how to call NSW SES.

 

Get your emergency kit together

When a severe storm impacts your area, you may need to relocate quickly. Having an emergency kit allows you to grab and go.

Check road closures here

Live updates, traveler information and personalised alerts for NSW roads..

Electricity Safety Tips

If your power or gas goes out or there's a fault or emergency, your distributor is usually the best place to start.

What you can do during a storm

During a storm, there are simple things you can do to help protect your family...

What you can do during a flood

When a Flood Warning is issued, there are a few things you can do to protect your family and property...

Download the Emergency+ app

In an emergency, time and location accuracy are critical. Equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.

Learn more about your local risk

NSW SES provides local plans, resources and community advice based on your location.

RECOVERY

Recovery Centres

Dedicated community recovery centres provide face-to-face support for NSW residents affected by natural disasters.

Next steps toward recovery

In NSW, recovery following a disaster is managed by a range of organisations. The NSW SES has produced a recovery guide to help you take the next steps towards recovery from floods, storms and tsunami.

 

Returning to your property after a flood

There are little things you can do to manage some of the risks that remain when you return to an affected property following a flood.

Cleaning up after a flood

This page contains some useful tips and practical information to help households start the clean up after wind and water damage.

Simple things you can do after a storm

  • Keep listening to your local radio station for information, updates and advice
  • Check your house or property for damage...

Electricity and Gas Outages

If there’s an outage, your distributor can normally provide you with info on when power or gas should be back up and running.

 

Disaster Relief and Support

If you have been impacted by a natural disaster, you may be eligible for Disaster relief assistance and support from the NSW Government.

Need to make a claim?

Heavy rain, high winds and hail can cause major damage to your home, but it's damage that can often be prevented. Maintaining your property is your first line of defence.

NSW Council Links

Click here to view a list of all NSW councils websites for local council information.

Recover with Red Cross

Dealing with an emergency can be stressful and exhausting. Recovering from a disaster is a complex process that may take months, even years to overcome.

News

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Upcoming community events

Baryulgil Hall and Baryulgil Community Centre, Clarence Way, Baryulgil
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Tuesday

16/05/23 10:00 to 16/05/23 12:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Stuart Street, Copmanhurst
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Tuesday

16/05/23 14:00 to 16/05/23 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Nymboida Hall, Armidale Road, Nymboida
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Wednesday

17/05/23 10:00 to 17/05/23 12:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Carrington St & Majellan St, Lismore NSW 2480
WOW Day - Lismore

WOW Day - Lismore

Wednesday

17/05/23 10:00 to 17/05/23 15:00

Make sure you visit the SES Display staffed by NSW SES and Transport for NSW. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods. Whilst also committing to keeping everyone safe on the roads.

Coles, Chatswood Chase, Coles St Leonards
Celebrate WOW day in Willoughby - Lane Cove

Celebrate WOW day in Willoughby - Lane Cove

Wednesday

17/05/23 11:00 to 17/05/23 20:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Willoughby - Lane Cove Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods. We will be introducing Paddy Platypus to our local residents

NSW SES Bayside Unit - 109 Highgate Street, Bexley NSW 2207
WOW Day Open Unit Afternoon - NSW SES Bayside Unit

WOW Day Open Unit Afternoon - NSW SES Bayside Unit

Wednesday

17/05/23 17:00 to 17/05/23 20:00

The Bayside NSW SES Unit are hosting an Open Unit afternoon to celebrate WOW Day on Wednesday, 17 May 2023 and you’re invited! Please feel free to drop in and join us between 5pm – 8pm at our headquarters at 109 Highgate Street, Bexley NSW to: • Learn how to prepare your property for flood, storm and tsunami; • Have a look at our SES vehicles...

Brooms Head Caravan Park, Brooms Head
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Thursday

18/05/23 10:00 to 18/05/23 12:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Lawrence Hall, Bridge Street, Lawrence
Clarence Valley Mobile Library Tour

Clarence Valley Mobile Library Tour

Thursday

18/05/23 14:00 to 18/05/23 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Clarence Coffs Capability Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

St. Saviour's Church Hall, Bourke Street, GOULBURN
Goulburn Volunteer Expo

Goulburn Volunteer Expo

Friday

19/05/23 9:14 to 19/05/23 15:30

Make sure you visit the SES Display staffed by NSW SES volunteers from Goulburn Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods and oportunity to become an SES member.

High Street Penrith NSW, 2750
Penrith Twilight Festival

Penrith Twilight Festival

Friday

19/05/23 17:00 to 19/05/23 21:00

The Penrith NSW SES Unit will be at the Penrith Twilight Festival, Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters.

Crookwell Memorial Park
Community Event

Community Event

Saturday

20/05/23 10:00 to 20/05/23 16:00

The Crookwell NSW SES Unit will be at the Crookwell Memorial Park. Come and meet our friendly volunteers, learn about how to be safer in emergencies and disasters.

Brunswick River
Mullum 2 Bruns Paddle

Mullum 2 Bruns Paddle

Sunday

21/05/23 6:00 to 21/05/23 13:00

Community paddle from Mullumbimby to Brunswick Heads.

Panania Public School P&C, 21a Lawler St, Panania NSW 2213
Panania Mania

Panania Mania

Sunday

21/05/23 6:00 to 21/05/23 17:00

The Bankstown NSW SES Unit will be at the Panania Mania Public School Fete 2023. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive display.

37 Airport Dr. Albion Park
KidsFest Shellharbour

KidsFest Shellharbour

Tuesday

23/05/23 10:00 to 23/05/23 14:00

Kidsfest Emergency Services Event to be held at Illawarra Fire Control Centre

Yum Yum Cafe New Brighton
North East Byron Water Festival

North East Byron Water Festival

Sunday

28/05/23 15:00 to 28/05/23 19:00

The Mullumbimby NSW SES Unit will be joining other emergency services and the Ocean Shores/South Golden Beach/New Brighton Community Resilience Team at Yum Yum Cafe on Sunday 28th May from 3pm. Come join us for a family friendly afternoon with information and hands on water safety around the ocean and river. Free pizza to follow!

Eastwood Library Corner Hillview Road and West Parade Eastwood
Emergency Preparedness and Resilience Information Session

Emergency Preparedness and Resilience Information Session

Tuesday

30/05/23 10:00 to 30/05/23 12:00

Eastwood Library is partnering with the City of Ryde Resilience Team, the Australian Red Cross and the NSW State Emergency Service (SES) Ryde Unit to provide a bilingual information talk on Emergency Preparedness and Resilience for members of the community. Speakers will be presenting in English with interpreting service in Mandarin on...

Ryde Park
Sustainability Festival

Sustainability Festival

Sunday

04/06/23 10:00 to 04/06/23 14:00

NSW SES Ryde Unit will be holding two workshop presentations and also have an information stall along with an SES vehicle. Bookings via the City of Ryde website will be required to attend the SES workshops. These free fun yet informative presentations are popular so it is suggested to book early as in the past these session sell out quickly. World...

West Ryde Library 2 Graf Ave, West Ryde
Emergency Preparedness and Resilience Information Session

Emergency Preparedness and Resilience Information Session

Tuesday

06/06/23 10:00 to 06/06/23 12:00

West Ryde Library is partnering with the City of Ryde Resilience Team, the Australian Red Cross and the NSW State Emergency Service (SES) Ryde Unit to provide a bilingual information talk on Emergency Preparedness and Resilience for members of the community. Speaker will be presenting in English with interpreting service in Korean on site. During...

127 Tongarra Rd, Albion Park NSW 2527
Shellharbour City NSW SES Community Open Day

Shellharbour City NSW SES Community Open Day

Saturday

17/06/23 10:00 to 17/06/23 14:00

The Shellharbour City NSW SES Unit will be holding a Community Open Day. Come and meet Paddy Platypus and our friendly volunteers, learn about how to be safer in emergencies and disasters and view our interactive displays.

Jack Evans Boat Harbour, Wharf Street, Tweed Heads
Tweed Byron Emergency Services Expo

Tweed Byron Emergency Services Expo

Saturday

01/07/23 7:00 to 01/07/23 16:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Tweed Byron. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

Coota Beach (Murray Street)
Cootamundra Beach Volleyball

Cootamundra Beach Volleyball

Saturday

17/02/24 0:00 to 18/02/24 0:00

Make sure you visit the SES Display staffed by NSW SES volunteers from Cootamundra Unit. We'll have activities and hand-outs to help you and your family better understand and prepare for emergencies such as storms and floods.

See all events