For emergency assistance during a flood, storm or tsunami, call NSW SES on 132 500   In a life-threatening emergency, call Triple Zero (000).
NSW SES
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Know your risk

  • Research and understand the specific risks of flood, storm and tsunami in your area. 
  • Good places to get the information you need are on the Local Information page, Bureau of Meteorology (BOM), your local Council and people in your community who know the local area. 
  • It’s also a good idea to talk with your parents or adults you live with, neighbours and other locals about local risks. 
  • If you live in a share house, make sure everyone in the house has this information.

Know the warnings

  • Learn about them on the Warnings page.
  • There are warnings for flood, storm and tsunami. 
  • They help you know when to be alert, when to prepare to act, and when you need to take action.

Download the Hazards Near Me App and set your watch zones for floods and severe weather to get the NSW SES warnings.

Download for iOS

Download for Android

Make a family/household emergency plan

  • Discuss your emergency plan with everyone in your household. 
  • Living in a share house? Everyone in your house should be part of the plan. 
  • Know your evacuation route if you need to leave, and your meeting point if you get separated from people in your household. 
  • Know what you and the people in your house will do and what you will take, if you need to leave. 
  • Have a plan for any pets or animals in your house too.

Get your kit together

Get your personal emergency kit together 

Create your own emergency kit that contains essential items like water, your important documents, headtorch and batteries, chargers for your devices, change of clothes. 

If you live in a share house 

Talk to your housemates about having an emergency kit. Include copies of your rental lease or any tenancy agreements.

Emergency contacts 

Have a list of your emergency contacts, including contact details of your family members, school, neighbours, friends, your doctor, local hospital, and local authorities.

Look out for each other

Ask for help

  • Being in an emergency flood, storm or tsunami situation can be very stressful.
  • These resources can help you learn self-care and stress management during and after emergencies.
  • Ask for help and support from trusted adults or mental health professionals if you are feeling overwhelmed. 
  • Headspace is a great resource for teens and young people.
  • You can also get free counselling help from Lifeline at 131114.
  • Kids Helpline is another great place to get help.

Community involvement

  • Talk to your family, friends and neighbours about emergency warnings, your local risks and your emergency plan.
  • Your local SES Unit: If you are keen to help your local community in an emergency, reach out to your local SES Unit to find out how you can get involved.
  • Local Volunteering: Your local SES Unit and other local community organisations may have ways that you can get involved in helping prepare for and respond to emergencies.
     

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