Make sure your phone is fully charged and on hand so you can contact help in an emergency. Remember to use it sparingly during a severe weather in case of a prolonged blackout.
Electricity, gas and water safety
Floods can damage utility networks and impact the supply of essential services like electricity, water, natural gas, sewage, and telecommunications to homes and businesses. Hazards may remain after flooding has receded, so it’s important to know your risks and take adequate precautions before, during, and after an emergency.
Always follow instructions and directions from local authorities and be ready to evacuate if necessary.
- If you have already lost power, turn off and unplug electrical equipment. If possible, remove and relocate portable appliances to a higher location if there is a risk of flooding.
- Don't connect portable generators to the electrical wiring of your house or office unless a licensed electrician has installed a changeover switch. Always read the manufacturer's instructions very carefully before doing so.
- Before evacuating, turn off the gas and electricity to your home. Do not touch any electrical equipment if you are standing in water or if your hands are wet.
- Stay away from powerlines, trees and watercourses. Always assume fallen powerlines are live and at least 8 metres or 2 car lengths away. Do not approach them or walk under them. Trees that have fallen across powerlines could also be electrified. Do not attempt to remove trees or branches.
Visit the Electricity, gas and water safety page for more information.
Sandbags
Using sandbags to protect your home or business can help reduce damage.
If a tsunami warning has been issued, your local council and/or SES unit will announce where sandbagging stations may be set up in your area. Check your local information page for information.
Visit the Using sandbags to protect your home page to learn more about how to make and use sandbags.