NSW SES Storm Response Update Saturday 1pm

22/12/2018 01:35 PM

NSW SES volunteers and staff, supported by the Rural Fire Service, Fire and Rescue NSW, the Volunteer Rescue Association, local councils and other agencies continue to respond to damage caused by severe storms last Thursday.

The majority of jobs to the SES relate to storm incidents – roofs damaged, roofs leaking downed trees and branches, with some areas receiving significant property damage. Areas most affected and remaining the focus for NSW SES are Casula, Chipping Norton, Berowra and Berowra Heights, although crews are active in many other areas of Sydney and eastern NSW affected by the storms.

The NSW SES by noon today had received 5234 calls at the State Operations Centre for this event. This has led to 4144 jobs with 2023 still remaining to be attended to. It is anticipated that the majority of these outstanding jobs will be completed by the end of the weekend

The NSW SES State Headquarters is undertaking resource planning to ensure that there is sufficient resources and volunteers available to assist and to coordinate other agency and community assistance.

In the Sydney Metro area the SES’ Incident Control Centre at Seven Hills is providing strategic support. There are currently 112 teams in the field (comprising over 400 personnel) in the main affected areas, including:

  • NSW SES Hornsby Incident Control Centre (ICC) (Forward Command – Berowra). On the ground in this area are the local NSW SES units plus 12 NSW SES Teams from outside the area. There are also 4 ACT SES Teams, 6 Fire + Rescue NSW Strike Teams, 2 Fire + Rescue NSW RPAS Teams and 3.5 NSW Rural Fire Service (RFS) Strike Teams.
  • NSW SES Liverpool ICC. On the ground in this area are the local NSW SES units plus 14 NSW SES Teams from outside the area. There are also 5 Fire + Rescue NSW Strike Teams, 4 Fire + Rescue NSW Damage Assessment Teams, 1 Fire + Rescue NSW Team and 2.5 NSW RFS Strike Teams.
  • NSW SES City of Sydney ICC – Waverley-Woollahra included in Incident Area. On the ground there are the local NSW SES units plus 5 NSW SES Teams from outside the area. There is also 1 Fire and Rescue NSW Strike Teams
  • In addition there are local NSW SES resources and a Volunteer Rescue Association team on the ground in Camden.
  • In the west of the State, especially in areas such as Dubbo, Tamworth and Orange, there are: 6 NSW SES teams, 1 RFS team and 6 Fire + Rescue NSW teams
  • In northern NSW there are 7 NSW SES teams, 6 RFS teams, 8 Fire + Rescue NSW teams.

The NSW SES thanks all other agencies assisting with the response.

If you have damage caused by the storms and have yet to request assistance, call NSW SES on 132 500. If you have requested assistance and no longer require it, please call on the same number and quote the job number that you were given.

Office of Emergency Management have set up Disaster Assistance Points for people impacted by the hailstorm to access assistance locally.


  • Chipping Norton Community Centre, Central Ave and Ascot Dr, Chipping Norton
  • Berowra Community and Cultural Facility, Gully Road, Berowra

Opening hours:

  • Friday 21st December 2pm – 8pm
  • Saturday 22nd December 9am - 4pm

Services Available:

  • Assistance with temporary accommodation and immediate needs
  • Insurance Council and Insurance Companies for insurance related advice (from Saturday 22nd)
  • Information and wellbeing support

Disaster Welfare Assistance Line

If you are unable to visit the Disaster Assistance Point and required further assistance with temporary accommodation or immediate needs, call 1800 018 444 during office hours.

More information on the National Disaster Assistance Scheme can be found here.

Although the immediate threat of Storm Damage may have passed, we recommend that residents inspect their property and surroundings to ensure it is safe to be there.

To view all current warnings and latest river heights visit www.bom.gov.au

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