Other useful contacts
NSW Health - Maintaining health during and after floods and storms
Floodwater can be extremely polluted, so understanding how to reduce your risk of injury, sickness or infection during and in the aftermath of floods and storms is important. It includes advice on drinking water, mosquito control, household safety and clean-ups, food, medication and more. NSW Health - Maintaining health during and after floods and storms
Australian Red Cross - 1800 812 028
Australian Red Cross provides personal support to those affected by the storm.
Housing NSW - 1800 422 322
Housing NSW provides assistance with housing for those affected by the floods and storm.
Disaster Welfare Services - 1800 018 444
Provide disaster relief grants to eligible individuals and families whose homes have been significantly damaged or destroyed. Provides assistance for those with limited financial resources and no insurance.
NSW Small Business - 1300 134 359
Through the Small Biz Connect program small businesses can receive assistance and advice.
SafeWork NSW - 13 10 50
Will replace SafeWork NSW licences at no cost to those affected by the floods.
Services NSW - 13 77 88
Services NSW will replace certificates and drivers licences at no cost to those affected by the storm.
Motor Vehicle Stamp Duty Relief - 1300 139 814
Motorists whose cars have been written off as a result of a natural disaster may be eligible for a stamp duty refund on their replacement vehicle.
Legal Assistance - 1300 888 529
Legal Aid NSW helps people with their legal problems. Legal Aid NSW lawyers can provide free legal advice and minor assistance to people affected by disasters on a range of issues including insurance, tenancy and credit and debt problems.
NSW Fair Trading - 13 32 20
Provide assistance and advice to consumers and business regarding fair and ethical practice. (Including tenants and home owners advice)
Department of Primary Industries - 1300 795 299
Provide assistance with livestock and other animals during floods.
NSW Rural Assistance Authority - 1800 678 593
Provides disaster relief low interest loans of up to $130,000 to eligible primary producers and small businesses, and transport subsidies of up to 50% of the cost to transport livestock or fodder, to eligible primary producers.
Farm Household Support - 1800 050 004
Federal government Department of Human Services provides assistance to farmers and their families facing financial difficulties. Conditions apply.
NSW Health - Mental Health Hotline - 1800 011 511
Lifeline - 13 11 14
24 hour crisis support and suicide prevention services
Insurance Council of Australia - Disaster Hotline - 1800 734 621
Helping policyholders if they are uncertain which insurer they are with, or have general inquiries about the claims process