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Corporate Plan

The Corporate Plan 2011-15 outlines our vision and our goals. It defines our volunteers excelling in Emergency Management as the core of the NSW SES and spells out our intentions and how we will seek to realise them over the next five years.

Our Plan, our Visions, and all our Goals are supported by underlying principles that enrich the intent and outcomes of Our Plan, always with the community and our members at the forefront of our actions.


As members we are each accountable for the actions that are required to make the plan succeed.

Impact on Volunteers

Before any strategy or action within Our Plan is implemented the impact on our volunteers will be evaluated and understood. This will be achievedprimarily through the process of the Volunteer Impact Statement (VIS).


Our actions and subsequent results will be disclosed and fully transparent to all our members through a range of communication methods, including published quarterly reports, open access in electronic systems and regional consultation forums.

Improving the NSW SES

Everything in Our Plan will improve our current systems, processes, capability and reputation, making us the most dependable and skilled  volunteer emergency agency in NSW.

Priority Based

Our Plan will ensure that current and future resources and budgets will be allocated on a priority-based methodology, allowing resources to be deployed to where we, and the community, need them most.

Diversity and inclusion 

NSW SES is committed to maintaining an inclusive culture where everyone is valued for the unique perspective they bring to the organisation. Our organisational values of Trust, Accountability, Respect, Professionalism and integrity, Safety and service (TARPS), ensure that differences are not only treated with respect, but are also welcomed and celebrated. We acknowledge the great benefit that diversity brings to NSW SES through gender diversity, race, ethnicity, disability, age, sexuality and many other differences.

We want people from all walks of life to become members of the NSW SES as both volunteers and staff. We encourage applications from Indigenous Australians, people with disabilities, people from culturally and linguistically diverse backgrounds, mature age workers, and gender and sexuality diverse people. 

People with disabilities can make requests for adjustments when applying for membership and when participating in NSW SES activities. If you have particular requirements that need to be met in order to apply for membership, please contact the Diversity & Inclusion Officer on 02 4251 6595 or at diversityandinclusion@ses.nsw.gov.au

Our commitment to diversity is demonstrated through the NSW SES diversity and inclusion strategy. This strategy describes the broad strategic perspective of NSW SES and is underpinned by policies and initiatives that promote diverse perspectives and encourage an inclusive culture. 

Diversity and Inclusion Strategy 2016-2019 pdf (7MB)

To find out more contact the Diversity & Inclusion Officer on 4251 6595 or at diversityandinclusion@ses.nsw.gov.au

NSW SES VA Roadshow

The NSW SES and the NSW SES Volunteers Association have partnered in a Roadshow across 21 locations in New South Wales. The Roadshow was a cooperative process to collect and collate member feedback to enable better internal and external service delivery and to address member concerns on a range of issues.

You can read the report here

NSW SES Roadshow Response Report *

*staff contact names and email addresses have been removed for privacy reasons

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